USA Banner

Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Transit Agency Perspectives on Customer Assault: Summary Report

Document
Transit-Agency-Perspectives-on-Customer-Assault-Summary-Report-1-26-24.pdf (318.99 KB)

In partnership with the U.S. Department of Transportation Volpe Center (Volpe), FTA commissioned research to gain a deeper understanding of transit customer assault through interviews with transit agency representatives. The Volpe research team explored factors contributing to customer assault events, trends in assault data and mitigations.

Last updated: Thursday, February 1, 2024
DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files provided on this page, please contact FTAWebAccessibility@dot.gov.