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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Transit Customer Assault Prevention

Transit Agency Perspectives on Customer Assault: Summary Report

FTA commissioned research to gain a deeper understanding of transit customer assault through interviews with transit agency representatives.

Overview

Public transit is a safe form of transportation. To help ensure the continued safety of our nation's public transit systems, FTA strives to provide useful information and resources for transit agencies to prevent and address crime in their systems, including customer assaults.

FTA has provided below a summary of some of the data from the National Transit Database regarding assaults on transit customers.

Transit Customer Assault Events (2008-2022) graph

Transit Customer Assaults In-Vehicle (2008-2022) graph

Transit Customer Assaults In-Station (2008-2022) graph

What's New

In partnership with the U.S. Department of Transportation Volpe Cetner (Volpe), FTA commissioned research to gain a deeper understanding of transit customer assault through interviews with transit agency representatives. The Volpe research team explored factors contributing to customer assault events, trends in assault data and mitigations. Please find the report here.

Resources

Federal Transit Administration

Transportation Research Board

American Public Transportation Association

San Jose State University

Justice Quarterly

The resources on this page are presented for informational purposes only.