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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

FTA-Sponsored Technical Assistance Centers

FTA’s Technical Assistance and Workforce Development Program (49 U.S.C. § 5314) funds technical assistance projects through national nonprofit organizations across a number of areas to improve public transportation. These nonprofit partners and the work they do play a critical role in supporting public transit agencies to:

  • Improve accessibility
  • Accelerate innovative mobility practices and strategies
  • Support rural communities
  • Leverage new transit technologies

National Center for Applied Transit Technology (N-CATT)

(202) 415-9688 |

The National Center for Applied Transit Technology (N-CATT) delivers expert, focused technical assistance to transit agencies and organizations in rural areas and small cities to use or develop transit technologies and innovations that make services more cost-effective and efficient. N-CATT’s work supports FTA’s mission and focus on innovation by developing and supporting transit programs and services in rural and small-city America.

National Aging and Disability Transportation Center (NADTC)

(866) 983-3222 |

The National Aging and Disability Transportation Center (NADTC) is a national technical assistance center funded by FTA with guidance from the U.S. Department of Health and Human Services’ Administration for Community Living to promote the availability and accessibility of transportation options that serve the needs of people with disabilities, seniors and caregivers with a focus on the Section 5310 program and other transit investments. The NADTC supports the delivery of more effective, efficient, high-quality and coordinated specialized transportation services that maximize federal investments. The NADTC provides technical assistance, information and referral; develops field training; implements interactive communication and outreach strategies; and supports communities in assessing their needs and developing innovative transportation solutions.

National Center for Mobility Management (NCMM)

(866) 846-6400 |

The National Center for Mobility Management supports FTA's Coordinating Council on Access and Mobility activities and is funded through a cooperative agreement with FTA. The Center works to help communities adopt transportation strategies and mobility options that empower people to live independently, and advance health, economic vitality and self-sufficiency. NCMM provides capacity-building technical assistance and training; catalogs and disseminates best practice information on innovative mobility management programs around the country; and works to improve and enhance the coordination of federal resources for human service transportation, especially for people with disabilities, older adults and people with lower incomes.

National Rural Transportation Assistance Program (RTAP)

(888) 589-6821 |

The National Rural Transportation Assistance Program (RTAP) was established by FTA in 1987 to provide a wide range of professional services and products. National RTAP addresses the training and technical assistance needs of rural and tribal transit programs across the nation and supports state RTAP programs. National RTAP provides comprehensive free technical assistance programs and resources including training materials, webinars, newsletters and technical briefs, peer resources, research, and innovative technology initiatives. 

Mobility Innovation Technical Assistance Center

(312) 448-8083 |

The Mobility Innovation Technical Assistance Center (MI-TAC) is a partnership between the Shared Use Mobility Center (SUMC) and the Federal Transit Administration (FTA). MI-TAC supports FTA’s Mobility Innovation programs by providing a comprehensive suite of technical assistance and knowledge sharing activities that spread the benefits of innovation in mobility to communities around the country. MI-TAC supports public transportation agencies, communities and regions in the development, selection, deployment and oversight of innovative service delivery models, creative financing, novel partnerships, and integrated payment solutions. Building upon the Mobility On Demand (MOD) Innovation and Knowledge Accelerator that worked to ensure the success of the 2016 MOD Sandbox Demonstration Program, MI-TAC technical assistance offers valuable resources and information exchange to recipients of FTA Research funding, as well as others advancing Mobility Innovation in their communities.

Public Transportation Agency Safety Plan (PTASP) Technical Assistance Center (TAC)

(877) 827-7243 |

The Public Transportation Agency Safety Plan (PTASP) Technical Assistance Center (TAC) provides a comprehensive technical assistance to help the transit industry meet PTASP regulation requirements at 49 C.F.R. Part 673. The TAC provides community of practice, resource library, one-on-one technical assistance, and onsite technical assistance. The TAC assists with answering questions, reviewing draft Agency Safety Plans, and providing onsite training and support.

Transit Workforce Development Technical Assistance Center (TWC)

(855) 888-6892 |

The Transit Workforce Development Technical Assistance Center (TWC) was created by FTA in September 2021 to support public transit agencies’ workforce development needs for all modes and in communities of varying sizes, including urban, tribal, and rural entities. The center helps transit agencies recruit, hire, train, and retain the diverse workforce needed now and in the future. Main initiatives include 1) conducting technical assistance activities within and for transit agencies that promote more effective and efficient training of frontline workers involved in public transportation maintenance and operations; and 2) implementing technical assistance activities through collaborative partnerships between transit agency management and labor, including apprenticeships. Overall, the center is providing opportunities to address social inequities that exist in the transit industry and creating diversity within and among the transit workforce.

Last updated: Tuesday, December 6, 2022