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United States Department of Transportation United States Department of Transportation

Technical Assistance Supporting Communities

The goals of the Coordinating Council on Access and Mobility (CCAM) are bolstered by a number of technical assistance partnerships that work to support the provision and coordination of transportation services and promote the mobility of people with disabilities, older adults, and those of lower incomes. These partners provide a range of services to assist stakeholders at all levels.

National Center for Applied Transit Technology (N-CATT)

The National Center for Applied Transit Technology (N-CATT) delivers expert, focused technical assistance to transit agencies and organizations in rural areas and small cities to use or develop transit technologies and innovations that make services more cost-effective and efficient. N-CATT’s work supports FTA’s mission and focus on innovation by developing and supporting transit programs and services in rural and small-city America.

(202) 386-1669 |

National Aging and Disability Transportation Center (NADTC)

(866) 983-3222 |

The National Aging and Disability Transportation Center (NADTC) is a national technical assistance center funded by FTA with guidance from the U.S. Department of Health and Human Services’ Administration for Community Living to promote the availability and accessibility of transportation options that serve the needs of people with disabilities, seniors and caregivers with a focus on the Section 5310 program and other transit investments. The NADTC supports the delivery of more effective, efficient, high-quality and coordinated specialized transportation services that maximize federal investments. The NADTC provides technical assistance, information and referral; develops field training; implements interactive communication and outreach strategies; and supports communities in assessing their needs and developing innovative transportation solutions.

National Center for Mobility Management (NCMM)

(866) 846-6400 |

The National Center for Mobility Management supports FTA's Transit & Health Access Initiative and is funded through a cooperative agreement with FTA. The Center works to help communities adopt transportation strategies and mobility options that empower people to live independently, and advance health, economic vitality and self-sufficiency. NCMM provides capacity-building technical assistance and training; catalogs and disseminates best practice information on innovative mobility management programs around the country; and works to improve and enhance the coordination of federal resources for human service transportation, especially for people with disabilities, older adults and people with lower incomes.

NCMM Transportation Coordination Survey Findings

In 2018, the NCMM conducted a survey to gather input from state and local stakeholders and to inform the strategic direction of the CCAM. Designed to identify promising practices, barriers, and challenges around coordinated transportation, the survey was targeted at individuals who work at transportation and human services organizations across the U.S. Conducted from June to November 2018, the survey reached 527 individuals across public, private, and nonprofit organizations in rural and non-rural areas. The survey findings are presented in this PowerPoint presentation, as well as broken out by CCAM agency: CMS, CNCS, DOL, DOT, ED, HHS, HUD, SSA, USDA, and VA.  

National Rural Transportation Assistance Program (RTAP)

5 Wheeling Avenue
Woburn, MA, 01801
(781) 404-5020 or (888) 589-6821

The National Rural Transportation Assistance Program (RTAP) was established by FTA in 1987 to provide a wide range of professional services and products. National RTAP addresses the training and technical assistance needs of rural and tribal transit programs across the nation and supports state RTAP programs. National RTAP provides comprehensive free technical assistance programs and resources including training materials, webinars, newsletters and technical briefs, peer resources, research, and innovative technology initiatives. 

Mobility on Demand Innovation and Knowledge Accelerator

(312) 448-8083 |

The Mobility On Demand Innovation and Knowledge Accelerator (IKA) is a partnership between the Shared Use Mobility Center (SUMC) and the Federal Transit Administration. The IKA provides technical assistance to support FTA’s Mobility on Demand Sandbox grantees shares knowledge learned with the larger public transportation industry. The IKA supports FTA’s goals of supporting public transportation agencies’ goals to understand and utilize proven solutions in Mobility on Demand. Transportation has become the number one source of carbon pollution and the second largest expense for most families after housing; lack of reliable access to a car, bus, or train is one of the biggest barriers to employment. New forms of shared mobility – such as bikesharing, carsharing, and ridehailing – offer opportunities to address some these critical issues. In combination with public transit, shared mobility is a powerful tool that communities can use to help reduce transportation costs; lessen air pollution; and expand access to jobs, opportunity and a better quality of life.

National Conference of State Legislatures

The National Conference of State Legislatures provides a wealth of resources to support state lawmakers and staff as they develop policies that enhance the mobility of older adults, people with disabilities, and those of lower incomes in support of the goals of the Coordinating Council on Access and Mobility. Their resources include a database tracking legislation from statehouses across the country that relate to the CCAM goals; reporting on state coordinating councils as they work to bring together stakeholder  to promote more effective, efficient, accessible transportation, and special reports on pressing topics impacting transportation at the state level.

Intelligent Transportation System (ITS) Peer to Peer Program

Federal Highway Administration 
400 Seventh Street Room 3416 Washington, DC  20590 
(866) 367-7487

The ITS Peer-to-Peer Program (P2P) provides short-term technical assistance to agencies facing ITS planning, procurement, deployment, and operational challenges. P2P is an important tool for transferring ITS knowledge, resources, and experiences among public agencies and throughout the transportation industry. P2P helps urban and rural clients create solutions for a variety of highway, transit, and motor carrier interests. The program offers a network of DOT-approved ITS professionals who have planned, implemented and operated ITS in urban and rural areas. The Peer-to-Peer Program delivers short-term assistance according to an agency’s ITS needs. Assistance may include telephone consultations, off-site document reviews, presentations and site visits.

National Transit Institute

120 Albany Street, 7th Floor
New Brunswick, NJ 08901
(732) 932-1700

The National Transit Institute at Rutgers University was established in 1992 to conduct training and educational programs related to public transportation. Funded by FTA, NTI’s mission is to provide training, education, and clearinghouse services in support of public transportation and quality of life in the United States. Training is available to public transportation agencies, metropolitan planning organizations (MPOs), State Departments of Transportation and other agencies providing transportation services.

Transit Cooperative Research Program

c/o American Public Transportation Association 
1666 K Street NW., 11th Floor 
Washington, DC  20006 

The Transportation Cooperative Research Program (TCRP) is sponsored by FTA and serves as one of the principal means by which the public transportation industry develops innovative near-term solutions to meet demands placed on it. The TCRP provides useful reports and other tools to help public transportation practitioners solve problems and inform decision makers. 

Multi-State Technical Assistance Program

c/o American Association of Highway and Transportation Officials 
444 North Capitol Street NW., Suite 249 
Washington, DC  20001 
(202) 624–3625 

The Multi-State Technical Assistance Program (MTAP) provides a forum through which state-level public transportation agencies can communicate with each other about federal transit regulations, grant program management, and technical issues pertaining to everyday administration of public transportation service. MTAP was developed to benefit the member states as well as their federal program counterparts and local transit operators. Networking among the states is conducted through two annual meetings, peer-to-peer assistance, conference calls, and electronic communication. MTAP is administered by the American Association of State Highway and Transportation Officials (AASHTO).

Last updated: Friday, November 27, 2020