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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2023–2026 Coordinating Council on Access and Mobility Strategic Plan

On October 27, 2022, FTA convened the Coordinating Council on Access and Mobility (CCAM), a federal interagency council, established in federal law, that coordinates funding and provides expertise on human services transportation for people with disabilities, older adults, and individuals of low income, and officially adopted the 2023 – 2026 CCAM Strategic Plan. The plan prioritizes expanding safe access to transit, providing affordable mobility options, and sets a framework for collaboration among CCAM grantees at all levels and across jurisdictions.

The CCAM created the plan through collective engagement among leadership, staff, and stakeholders from across the CCAM partner agencies during 10 federal working sessions held from February to June 2022. In addition, the CCAM held four listening sessions from May to June 2022, where each CCAM agency invited stakeholders, including national, state, and local agencies, organizations, and associations, who provided valuable input.  

* Update: Within the 2023–2026 CCAM Strategic Plan, Activity 1.2 lists the CCAM research program name as, “Mobility Access, Links to Opportunity,” which has since been updated to, “Mobility, Access & Transportation Insecurity: Creating Links to Opportunity Research and Demonstration Program.”

Implementation

The plan required a collective effort from CCAM members and stakeholders to develop; from now to 2026, the same coordination is being harnessed to implement its strategies to improve transportation access for all. For more details on the performance measures, visit the 2023 – 2026 CCAM Strategic Plan.

Learn more about the strategic goals, activities, and performance measure progress below:

Goals and Activities

Goal 1: Strengthen the CCAM and improve multisector collaboration at all levels and across jurisdictions.

  • Activity 1.1 – Create and manage a CCAM national technical assistance (TA) center that works across multiple sectors and builds mobility management capacity, connecting regional, state, and local CCAM partners to improve transportation access.
  • Activity 1.2 - Develop and implement a CCAM research program, titled “Mobility Access, Links to Opportunity,” funded by 49 U.S.C. § 5312 – Public Transportation Innovation and under the direction of the FTA Office of Research, Demonstration and Innovation, illustrating the impact of access to transportation on people’s lives (i.e., life/transit link) and CCAM partner agencies’ missions.
  • Activity 1.3 - Strengthen coordination between federally funded TA centers and the CCAM, by leveraging existing resources, to support mobility for all.
  • Activity 1.4 - Formalize CCAM personnel (i.e., designated position) within CCAM agencies.

Goal 2: Promote the development of safer and more accessible transportation networks.

  • Activity 2.1 - Encourage adoption of policies and plans that improve safe networks and access to transportation (e.g., Complete Streets, zero death initiatives like Vision Zero) to improve physical and personal safety and well-being.

Goal 3: Address CCAM agency policies that impede transportation coordination.

  • Activity 3.1 - Clarify policies to improve non-emergency medical transportation (NEMT) and transportation coordination that better serves diverse community needs.

Performance Measures

The following table highlights completed performance measures.

Performance Measures (PM) Completion Year(s) Optional Notes
1.1.1 - By 2024, select one recipient from a Notice of Funding Opportunity (NOFO) to establish the CCAM national TA center.  2024 The CCAM has officially launched the new CCAM Technical Assistance Center (CCAM-TAC)
1.1.4 - By 2026, increase the number of community grants issued by FTA TA centers that explicitly include performance measures to track the impact of projects with multisector CCAM partners involved by 5% each year. 2023* *This performance measure's yearly completion requirements are tracked internally. 
1.1.5 – By 2026, clarify and promote existing FTA NTD guidance that increases transit agencies’ coordination with transportation network companies (i.e., ridesourcing) to at least 250 entities each year. 2024*

To achieve this PM, CCAM launched a Shared Mobility Services & NTD Reporting webpage with content from the NTD Reporting Policy Manual. 

*This performance measure has yearly completion requirements.

1.1.6 - By 2026, convene at least four State roundtables (one each year) with State-level CCAM grantees (e.g., State Agency on Aging, State DOT, State Offices of Rural Health, etc.) and maintain at least 90% State-level CCAM grantee participation.

2023

2024*

*This performance measure has yearly completion requirements


2023: 

  • The FTA and Medicare & Medicaid Services (CMS) co-hosted a state roundtable with 90 people in attendance representing 26 states and 19 organizations ranging from non-profit, federal, state, and the private sector to discuss the Medicaid Transportation Coverage Guide.

2024: 

  • The American Association of State Highway and Transportation Officials hosted a state DOT roundtable with 24 states in attendance to gain input for the Medicaid Coordination Fact Sheet.
  •  The National Center for Mobility Management (NCMM) hosted a Minnesota Roundtable to discuss CCAM-related topics, such as state agency coordination and federal fund braiding.
  • The NCMM hosted a Roundtable with FTA Region 1 to discuss CCAM-related topics such as mobility management and federal fund braiding.

2025: 

  • The NCMM hosted an Illinois Roundtable that brought together state-level CCAM grantees, such as Human Services, Transportation, and Corrections, to exchange information and determine opportunities for future coordination and collaboration.
1.1.7 - By 2026, identify and engage with at least five new, relevant multisector national and state partners each year through the CCAM partner network to strengthen the CCAM’s goals. 2024* To achieve this PM, the CCAM launched the Multisector Partner Directory (Directory), a living resource that showcases national partners.
To promote multisector collaboration through the Directory, FTA’s TA Centers hosted events across CCAM agencies and their TA Centers. These events included:
  •  A hybrid farmworker transportation regional listening session hosted by the National Rural Transit Assistance Program.
  • A convening for the launch of the new CCAM-TAC hosted by NCMM.
  • An interactive webinar titled, Identifying and Overcoming Barriers: Access to Community Services, hosted by the National Aging and Disability Transportation Center.
*This performance measure has yearly completion requirements.
 
1.3.1 - By 2026, the CCAM will utilize the CCAM national TA center to engage and coordinate with at least five additional federally funded TA centers each year. 2024*

To achieve this PM, the CCAM launched the Multisector Partner Directory, a living resource that showcases national partners.


Additionally, the CCAM-TAC hosts the Transportation Technical Assistance Coordination Library (TACL), a resource that features information on transportation coordination. The library’s goal is to help states and localities coordinate federally funded transportation programs and share resources across agencies to improve transportation in rural areas and to targeted populations.


*This performance measure has yearly completion requirements.

1.3.4 - By 2026, increase the number of activities in FTA-funded TA centers’ SOWs that explicitly encourage State-level transportation coordination across human services agencies and public transit agencies and involvement of State departments of transportation to 25%, and then increase by 5% each year thereafter. 2023* *This performance measure’s yearly completion requirements are tracked internally.
3.1.9 - By 2024, FTA will draft the next NOFO for Section 3006(b) of the FAST Act (Pub. L. 114-94, Dec. 4, 2015) Pilot Program for ICAM and collaborate with CMS to link to the 2023 sub-regulatory guidance to help inform potential applicants about flexibilities within Medicaid NEMT. 2024 To achieve this PM, FTA collaborated with CMS to ensure the Fiscal Year 2024 Innovative Coordinated Access and Mobility (ICAM) Notice of Funding Opportunity included a link to the 2023 CMS sub-regulatory guidance [Assurance of Transportation: A Medicaid Transportation Coverage Guide] to help inform applicants about flexibilities within Medicaid NEMT. Applicants were encouraged to coordinate with and engage their State Medicaid office to best understand and navigate the Medicaid NEMT rules and regulations to develop a successful ICAM pilot program application.  
3.1.10 - By 2026, CMS and FTA will collaborate to develop a Medicaid coordination fact sheet to help inform transportation coordination partnership conversations between State Medicaid Agencies and State Departments of Transportation. 2024 To achieve this PM, CMS and FTA collaborated to develop and publish a Medicaid coordination fact sheet that can be found here. As members of CCAM, CMS and FTA continue to coordinate resources for NEMT and encourage partnerships between state-level counterparts. A great example of this coordination is the recent launch of the CCAM-TAC where CMS is a committed guidance partner.
Last updated: Thursday, April 10, 2025
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