2023–2026 Coordinating Council on Access and Mobility Strategic Plan
On October 27, 2022, FTA convened the Coordinating Council on Access and Mobility (CCAM), a federal interagency council, established in federal law, that coordinates funding and provides expertise on human services transportation for people with disabilities, older adults, and individuals of low income, and officially adopted the 2023 – 2026 CCAM Strategic Plan. The plan prioritizes expanding safe access to transit, providing affordable mobility options, and sets a framework for collaboration among CCAM grantees at all levels and across jurisdictions.
The CCAM created the plan through collective engagement among leadership, staff, and stakeholders from across the CCAM partner agencies during 10 federal working sessions held from February to June 2022. In addition, the CCAM held four listening sessions from May to June 2022, where each CCAM agency invited stakeholders, including national, state, and local agencies, organizations, and associations, who provided valuable input.
* Update: Within the 2023–2026 CCAM Strategic Plan, Activity 1.2 lists the CCAM research program name as, “Mobility Access, Links to Opportunity,” which has since been updated to, “Mobility, Access & Transportation Insecurity: Creating Links to Opportunity Research and Demonstration Program.”
Implementation
The plan required a collective effort from CCAM members and stakeholders to develop; from now to 2026, the same coordination is being harnessed to implement its strategies to improve transportation access for all. For more details on the performance measures, visit the 2023 – 2026 CCAM Strategic Plan.
Learn more about the strategic goals, activities, and performance measure progress below:
Goals and Activities
Goal 1: Strengthen the CCAM and improve multisector collaboration at all levels and across jurisdictions.
- Activity 1.1 – Create and manage a CCAM national technical assistance (TA) center that works across multiple sectors and builds mobility management capacity, connecting regional, state, and local CCAM partners to improve transportation access.
- Activity 1.2 - Develop and implement a CCAM research program, titled “Mobility Access, Links to Opportunity,” funded by 49 U.S.C. § 5312 – Public Transportation Innovation and under the direction of the FTA Office of Research, Demonstration and Innovation, illustrating the impact of access to transportation on people’s lives (i.e., life/transit link) and CCAM partner agencies’ missions.
- Activity 1.3 - Strengthen coordination between federally funded TA centers and the CCAM, by leveraging existing resources, to support mobility for all.
- Activity 1.4 - Formalize CCAM personnel (i.e., designated position) within CCAM agencies.
Goal 2: Promote the development of safer and more accessible transportation networks.
- Activity 2.1 - Encourage adoption of policies and plans that improve safe networks and access to transportation (e.g., Complete Streets, zero death initiatives like Vision Zero) to improve physical and personal safety and well-being.
Goal 3: Address CCAM agency policies that impede transportation coordination.
- Activity 3.1 - Clarify policies to improve non-emergency medical transportation (NEMT) and transportation coordination that better serves diverse community needs.
Performance Measures
The following table highlights performance measure progress.
| Performance Measure (PM) | Status (Completion Year(s), if applicable) |
Notes |
|---|---|---|
| 1.1.1 - By 2024, select one recipient from a Notice of Funding Opportunity (NOFO) to establish the CCAM national TA center. | Completed (2024) | The CCAM has officially launched the new CCAM Technical Assistance Center (CCAM-TAC). |
| 1.1.2 - By 2024, participate in the development of a conceptual framework (i.e., logic model), addressing the roles and responsibilities of CCAM partner agency programs, for use in the FAST Act Section 3006(b) ICAM Pilot Program Grants. | Completed (2025) | Completed as part of the updated CCAM Program Inventory which includes data elements relevant to ICAM (i.e., mobility management, NEMT, etc.). ICAM grantees can use the updated program inventory as a framework to identify additional funding opportunities across the CCAM member agencies to help sustain their projects. |
| 1.1.4 - By 2026, increase the number of community grants issued by FTA TA centers that explicitly include performance measures to track the impact of projects with multisector CCAM partners involved by 5% each year. | Completed (2023) | |
| 1.1.5 – By 2026, clarify and promote existing FTA NTD guidance that increases transit agencies’ coordination with transportation network companies (i.e., ridesourcing) to at least 250 entities each year. | Completed (2024) |
To achieve this PM, CCAM launched a Shared Mobility Services & NTD Reporting webpage with content from the NTD Reporting Policy Manual. |
| 1.1.6 - By 2026, convene at least four State roundtables (one each year) with State-level CCAM grantees (e.g., State Agency on Aging, State DOT, State Offices of Rural Health, etc.) and maintain at least 90% State-level CCAM grantee participation. |
Completed |
2023:
2024:
2025:
|
| 1.1.7 - By 2026, identify and engage with at least five new, relevant multisector national and state partners each year through the CCAM partner network to strengthen the CCAM’s goals. | Completed (2024) | To achieve this PM, the CCAM launched the Multisector Partner Directory (Directory), a living resource that showcases national partners. To promote multisector collaboration through the Directory, FTA’s TA Centers hosted events across CCAM agencies and their TA Centers. These events included:
|
| 1.2.1 - By 2024, complete a summary report evaluating the CCAM agencies’ effort, including areas of improvement and recommendations, to connect public transit with programmatic outcomes. | Completed (2024) | |
| 1.2.2 - By 2025, identify one CCAM partner program to demonstrate how transit can enhance one’s life. | Completed (2024) | |
| 1.2.3 - By 2026, make one research project selection to illustrate Mobility Access, Links to Opportunity (life/transit link). | Completed (2024) | View the project selections here. |
| 1.3.1 - By 2026, the CCAM will utilize the CCAM national TA center to engage and coordinate with at least five additional federally funded TA centers each year. | Completed (2024) |
To achieve this PM, the CCAM launched the Multisector Partner Directory, a living resource that showcases national partners.
|
| 1.3.4 - By 2026, increase the number of activities in FTA-funded TA centers’ SOWs that explicitly encourage State-level transportation coordination across human services agencies and public transit agencies and involvement of State departments of transportation to 25%, and then increase by 5% each year thereafter. | Completed (2023) | |
| 1.4.2 - By 2026, assess and recommend the organizational structure and staffing of FTA’s CCAM responsibilities. | Completed (2024) | |
| 3.1.1 - By 2024, review Federal vehicle sharing guidance and issue an FTA vehicle sharing policy – one form of coordinated transportation that allows FTA grantees to innovate and promote partnerships with other CCAM grantees. | Completed (2025) |
The CCAM created the In 2024, FTA published the updated Award Management Requirements Circular (FTA Circular 5010.1F) which now includes additional examples and clarifying definitions related to coordinated transportation activities involving real property (e.g., a parking garage that provides parking for transit rolling stock as well as parking for non-transit uses) and rolling stock (e.g., a shared vehicle used by a non-profit organization to transport people with disabilities to recreational centers on weekdays and a different non-profit organization that delivers meals to senior centers on the weekends). |
| 3.1.4 - By 2025, develop, publish, and promote a CCAM incidental use policy to bring goods and services (e.g., groceries, medications, library books, community health workers, etc.) directly to socially isolated individuals and communities. | Completed (2025) |
The CCAM Program Inventory includes a new “incidental use” data element and supporting definition to enable coordinated transportation activities across the CCAM’s members. In 2024, FTA published the updated Award Management Requirements Circular (FTA Circular 5010.1F) which included adding additional examples and clarifying definitions related to coordinated transportation activities involving real property and rolling stock (e.g., temporary vehicle use by another entity during off-hours to transport meals from food distribution sites to senior centers). |
| 3.1.5 - By 2025, develop, publish, and promote a public-facing Federal fund braiding resource that updates and consolidates multiple CCAM resources, to include the CCAM Program Inventory and CCAM Federal Fund Braiding Guide. | Completed (2025) | Originally published in 2019, the updated CCAM Program Inventory includes 132 federal programs that may provide funding for human services transportation. In accordance with the 2023 – 2026 CCAM Strategic Plan, this iteration of the program inventory includes information on local match requirements and Federal fund braiding eligibility for each respective program. Additional information on Federal fund braiding to meet local match requirements can be found in the updated CCAM Federal Fund Braiding Guide on the CCAM webpage. |
| 3.1.6 - By 2026, develop, publish, and promote an official CCAM mobility management policy statement to ensure consistent mobility management eligibility across Federal programs. | Completed (2025) |
The CCAM has spearheaded various mobility management efforts to promote greater awareness and understanding across Federal programs including:
|
| 3.1.7 - By 2026, reassess FTA NTD policy and provide guidance clarification on transportation coordination, including NEMT, that extends across jurisdictional boundaries (localities, county lines, etc.), or other boundaries. | Completed (2024) | In 2024, FTA published the updated Urbanized Areas Formula Grant Programs Guidance (Circular 9050.1A) and Rural Areas Formula Grant Program Guidance (Circular 9040.1H). The circulars address topics related to improving transportation coordination across jurisdictional boundaries. These include whether, and to what extent, funds apportioned to an Urbanized Area (UZA) may be used for projects or activities that are partially or wholly outside the apportioned UZA, as well as the eligibility of rural funds for use in UZAs. See Circular 9040.1H Chapter III.4 and Circular 9050.1A Chapter IV.5 for more information. |
| 3.1.8 - By 2026, update the FTA Charter Service Regulations (49 CFR Part 604), which implement 49 U.S.C. § 5323(d), Appendix A to Part 604 — Listing of Human Service Federal Financial Assistance Programs, an inventory of Federal programs that provide transportation assistance for transportation-disadvantaged populations. | Completed (2025) |
On January 8, 2025, FTA proposed to amend the Charter Service Regulations that govern the provision of charter service by recipients of Federal financial Assistance. As of July 31, 2025, FTA’s Charter Service Final Rule is in effect. Through the updated rule, FTA removed the outdated Appendix A and clarified that Qualified Human Service Organizations (QHSOs) receiving funding under one or more of the programs in the CCAM Program Inventory are not required to register on the FTA charter service website to receive charter service from a recipient; ultimately, reducing the administrative burden of charter registration for QHSOs. Updating FTA’s Charter Service Regulation enables more transit agencies to operate as a charter service in their community and removes a barrier to multisector partnerships. |
| 3.1.9 - By 2024, FTA will draft the next NOFO for Section 3006(b) of the FAST Act (Pub. L. 114-94, Dec. 4, 2015) Pilot Program for ICAM and collaborate with CMS to link to the 2023 sub-regulatory guidance to help inform potential applicants about flexibilities within Medicaid NEMT. | Completed (2024) | To achieve this PM, FTA collaborated with CMS to ensure the Fiscal Year 2024 Innovative Coordinated Access and Mobility (ICAM) Notice of Funding Opportunity included a link to the 2023 CMS sub-regulatory guidance [Assurance of Transportation: A Medicaid Transportation Coverage Guide] to help inform applicants about flexibilities within Medicaid NEMT. Applicants were encouraged to coordinate with and engage their State Medicaid office to best understand and navigate the Medicaid NEMT rules and regulations to develop a successful ICAM pilot program application. |
| 3.1.10 - By 2026, CMS and FTA will collaborate to develop a Medicaid coordination fact sheet to help inform transportation coordination partnership conversations between State Medicaid Agencies and State Departments of Transportation. | Completed (2024) | To achieve this PM, CMS and FTA collaborated to develop and publish a Medicaid coordination fact sheet that can be found here. As members of CCAM, CMS and FTA continue to coordinate resources for NEMT and encourage partnerships between state-level counterparts. A great example of this coordination is the recent launch of the CCAM-TAC where CMS is a committed guidance partner. |