FTA Civil Rights Complaint Form
The complaint form should be emailed to FTACivilRightsCommunications@dot.gov with "FTA complaint form" included in the subject line.
Alternatively, complaints may be mailed to:
Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
With your form, please attach on separate sheet(s) or include in the body of your email:
- A summary of your allegations and any supporting documentation.
- Sufficient details for an investigator to understand why you believe a public transit provider has violated your rights, with specifics such as dates and times of incidents.
- Any related correspondence from your transit provider.
If you have questions on how to prepare a complaint, please contact our toll-free civil rights hotline at (888) 446-4511.