USA Banner

Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Contact Information for NTD Operations

Appian NTD Reporting Application Support:

Phone: (877) 561-7466 or (202) 967-0340


Business hours M-F 8:00 am - 8:00 pm Eastern Time

Starting December 27, 2021 technical issues with the NTD online reporting application can be reported to the FTA Application Help Desk. This is a technical support desk focusing on IT related requests and issues such as User Management, Navigation and Functionality. When calling or emailing the Help Desk, please relay that you are contacting about the NTD online reporting application.

Non-Technical NTD Program Support:


Business hours: M-F 8:00 am - 7:00 pm Eastern Time

Contact the NTD Help Desk for questions on NTD reporting policy, questions about public-facing NTD data products, or other non-technical issues at