Contact Information for NTD Operations

Appian NTD Reporting Application Support:

Phone: (877) 561-7466 or (202) 967-0340

Email: FTAITHelpDesk@dot.gov

Business hours M-F 8:00 am - 8:00 pm Eastern Time

Starting December 27, 2021 technical issues with the NTD online reporting application can be reported to the FTA Application Help Desk. This is a technical support desk focusing on IT related requests and issues such as User Management, Navigation and Functionality. When calling or emailing the Help Desk, please relay that you are contacting about the NTD online reporting application.

Non-Technical NTD Program Support:

Email: NTDhelp@dot.gov

Business hours: M-F 8:00 am - 7:00 pm Eastern Time

Contact the NTD Help Desk for questions on NTD reporting policy, questions about public-facing NTD data products, or other non-technical issues at NTDhelp@dot.gov.