Frequently Asked Questions
I am trying to find your publication - Federal Transit Administration, Lessons Learned #45 (May 2002). It used to be at www.fta.dot.gov/library/program/ll/man/ll45.html, but it does not work.
Visit the Project Management Oversight (PMO) Lessons Learned page. There you will find four categories of lessons learned, which should include the material you are looking for, although the lessons are not numbered as they were in the past. (Posted: January, 2012)