What are the SSO Program requirements for certification?

To achieve FTA certification, an SSO Program must meet several federal statutory requirements. To help clarify the SSO Program requirements, FTA distributed a Certification Toolkit to every SSO agency. The toolkit details the six SSO Program categories that each state is required to meet:

Does every state need to establish an SSO Program?

No. The SSO rule requires only those states – 30 in total – which operate rail transit systems to establish and certify an SSO Program. The SSO Certification Map identifies those states that are required to establish an SSO Program.

Grants for Buses and Bus Facilities Infrastructure Investment Program Application Frequently Asked Questions

If we have already registered on Grants.gov for submission of other grants, do we need to re-register specifically for this application?

Can an applicant submit multiple grant application packages?

Where do I find the SF-424 Form? Where do I find the Supplemental...

Summary of Conducting Pre-Award and Post-Delivery Audits for Rolling Stock Procurements (Report 0106)

This document provides a summary of the Conducting Pre-Award and Post-Delivery Audits for Rolling Stock Procurements Handbook, which provides grantees, manufacturers, and subcontractors and suppliers the necessary steps to meet the pre-award audit and post-delivery Buy America...

May a transit agency suspend service to paratransit customers who fail to show up for their scheduled pickups?

Yes. Under 49 CFR Section 37.125 of the Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations, a transit provider “may establish an administrative process to suspend, for a reasonable period of time, the provision of complementary paratransit service to ADA...

May an Americans with Disabilities Act (ADA) complementary paratransit provider negotiate my pickup time?

Yes, under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.131(b)(2), a complementary paratransit entity may negotiate pickup times with an ADA paratransit eligible individual, up to one hour before or after the individual’s desired...

May I change my drop-off location on complementary paratransit service the same day?

Under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.131(b), paratransit service must be provided to eligible individuals on a next-day response time. While transit systems are permitted to use real-time scheduling, it is not required...

May an individual be charged a higher fee for complementary paratransit than they would pay on fixed route?

Yes. Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.121 require paratransit fares to be comparable to the fare for a trip between the same points on the regular fixed route transit system. “Comparable” is defined in DOT ADA...

At what point is a paratransit ride no longer comparable to fixed route based on the time spent traveling?

Under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.121(a), “each public entity operating a fixed route system shall provide paratransit or other special service to individuals with disabilities that is comparable to the level of...

Are paratransit providers required to solicit participation by the public and persons with disabilities in the initial development and continued provision of paratransit services?

Yes, under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.137, an entity developing a paratransit plan must ensure public participation through outreach, consultation with individuals with disabilities, opportunity for public comment...