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Site Notification

Site Notification

U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Notice of request for comments.

The Federal Transit Administration invites public comment about our intention to request the Office of Management and Budget's (OMB) approval of the following new information collection: Customer Service Surveys of FTA Grantees and Stakeholders. The information to be collected from the surveys covered in this request will provide FTA with a means to gather data directly from its customers. The surveys will be used to assess how FTA's services are perceived by customers and stakeholders, determine opportunities for improvement and establish goals to measure results. The surveys will be limited to data collections that solicit voluntary opinions and will not involve information that is required by regulations. The Federal Register Notice with a 60-day comment period soliciting comments was published on June 8, 2007.

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