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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2011 VTCLI Awards

The following projects were selected for funding under the Fiscal Year 2011 Veterans Transportation and Community Living Initiative discretionary grant opportunity.

StateProject IDRecipientProject DescriptionAllocation
AKD2011-BUSP-138Municipality of AnchorageCreation of mobile smartphone applications to extend the reach of the existing one-call center.$120,000
CAD2011-BUSP-139Los Angeles County Metropolitan Transportation AuthorityTechnology upgrades to Southern California 511 system to improve the information accessibility of the area’s transportation services.$2,000,000
CAD2011-BUSP-140OmnitransHardware and software purchase to expand the capacity of the 211 system. Real-time arrival displays at VA hospital and mobile application.$227,240
COD2011-BUSP-141Colorado Department of TransportationAll Points Transit will purchase software upgrades for the existing one-call center to enable scheduling rides for military & veterans service providers.$29,052
COD2011-BUSP-142Colorado Department of TransportationDRMAC will create a one-call/one-click center with an information and assistance function and pilot coordinated reservations and scheduling system.$613,580
COD2011-BUSP-143Colorado Department of TransportationAccessible Cordinated Transportation will upgrade software capabilities for the existing Joint Dispatch and Call Center.$362,500
COD2011-BUSP-144Colorado Department of TransportationNW Colorado COG will create a one-call/one-click center and a regional billing center to enhance veterans travel training program.$321,600
FLD2011-BUSP-145Broward Metropolitan Planning OrganizationUpgrade 211 system to serve as one-call/one-click center, bringing transportation into the employment, housing, food and counseling information system.$539,937
FLD2011-BUSP-146Central Florida Regional Transportation Authority (LYNX)New customer information system including one-call service integrated with transit website & transportation information kiosks throughout project area.$1,056,800
FLD2011-BUSP-147City of TallahasseeExpand existing transit call center to provide information, transportation and scheduling for veterans, add customer scheduling website.$1,200,000
FLD2011-BUSP-148Jacksonville Transportation AuthorityBuild a one-call/one-click transportation resource center to expand access to the regional scheduling system via the internet and telephone.$1,925,200
FLD2011-BUSP-149Pinellas County Metropolitan Planning OrganizationCreate a one-stop center with online tool, toll-free phone number, interactive voicemail system, mobile applications for real-time information.$1,098,339
FLD2011-BUSP-150Polk County Board of County CommissionersConsolidation of 3 call centers into single one-call center with centralized website and phone number for coordinated delivery of transportation.$1,542,267
GAD2011-BUSP-151Atlanta Regional Commission (ARC)Link multiple call centers to centralized database through multi-functional website to improve mobility planning by tracking requests & gaps in service.$419,855
GUD2011-BUSP-152Guam Regional Transit AuthorityCreate a one-call/one-click transportation center for military, veterans and community transportation providers in multi-discipline Disabilities Center.$1,305,000
HID2011-BUSP-153County of Maui Department of TransportationCreate one-call center integrated with Aging & Disability Resource Center; allow multiple providers to streamline eligibility, application & scheduling.$233,129
IDD2011-BUSP-154Idaho Transportation DepartmentCreate searchable resource directory, as well as an automated provider information update system for the state, link to 511 system and build mobile app.$39,600
IDD2011-BUSP-155Idaho Transportation DepartmentImplement a one-call center, incorporate volunteer drivers into coordinated scheduling system; establish reservation system to share trip requests.$284,058
IDD2011-BUSP-156Idaho Transportation DepartmentPurchase base software and hardware for a one-call resource center in Kootenai County.$220,000
ILD2011-BUSP-157Illinois Department of TransportationImplement a statewide one-click website using transportation provider inventory, including local, intercity, rideshare options.$362,000
ILD2011-BUSP-158Lee CountyImplement one-call/one-click center with single information source and scheduling point for 5 existing human service transportation providers.$131,325
IND2011-BUSP-159Central Indiana Regional Transportation AuthorityCombine existing database with regional commuter hotline, website. Incorporate demand-response, senior & VA medical transportation & 3 transit services.$40,000
KYD2011-BUSP-160Kentucky Transportation CabinetPurchase one-call technology for regional community & Medicaid transportation providers. Expand statewide call center with state Dept of Vets Affairs.$797,506
MAD2011-BUSP-161Montachusett Regional Transit Authority (MART)Expand one-call center to include veterans agencies. Upgrade in-vehicle technology to enable Vets Charlie Cards (electronic fare card).$2,000,000
MDD2011-BUSP-162Maryland Department of TransportationImplement a one-call/one-click center for veterans and their transit needs in rural Eastern Maryland. Purchase of technology & space.$400,000
MDD2011-BUSP-163Maryland Department of TransportationConnect web info system with 211 system, human service & workforce programs. Install transportation info kiosks at military installations, VA facilities.$1,572,116
MID2011-BUSP-164Suburban Mobility Authority for Regional Transportation (SMART)Purchase technology for same-day scheduling, improve access to web portal and upgrade the phone systems for elderly users and persons with disabilities.$101,776
MND2011-BUSP-165Minnesota Department of TransportationUpgrade existing statewide one-call/one-click center, add info about transportation options, integrate with state's LinkVet program.$1,188,000
MOD2011-BUSP-166Mid-America Regional CouncilImplement an integrated and shared transportation database with public user interface, focusing on information & referral.$160,855
NCD2011-BUSP-167Wake County by and through its Department of Human ServicesUpgrade one-call center system to offer 24-hr availability, create a one-click website that will allow individuals & agencies to schedule trips online.$601,661
NED2011-BUSP-168Omaha-Council Bluffs Metropolitan Area Planning AgencyExpand and upgrade the existing computer aided scheduling and dispatching system to a region-wide system, adding automated customer phone scheduling.$933,750
NHD2011-BUSP-169Cooperative Alliance for Seacoast TransportationPurchase enhanced web-based coordination software, call–taking hardware & mobile data terminals for vehicles in the coordinated transportation effort.$324,000
NJD2011-BUSP-170New Jersey Transit CorporationImplement a final phase of construction which will expand its existing facility. Purchase in-vehicle technology and increase capacity for veterans needs.$1,463,646
NVD2011-BUSP-171Regional Transportation Commission of Southern NevadaEstablish a communication network between current human service transportation providers.$1,016,864
NYD2011-BUSP-172County of SchuylerImplement a one-call/one-click system to process reservations, integrated with scheduling, routing, and billing and reporting.$93,750
OHD2011-BUSP-173Stark Area Regional Transit AuthorityImprove demand-response system & offer services to veterans; create brokerage to share dispatching between paratransit service & private providers.$336,011
OHD2011-BUSP-174Western Reserve Transit AuthorityExpand existing customer service center into a one-call/one-click center, integrated with a 211 Help Hotline to facilitate inter-agency trip sharing.$732,000
OKD2011-BUSP-175Indian Nations Council of Governments (INCOG)Create 26-county one-call center coordinating transportation in/around Tulsa & Muskogee VAMC, incorporating urban, rural, tribal, DAV/VA transportation.$607,752
ORD2011-BUSP-176Lane Transit DistrictUpgrade existing one-call center with new scheduling/dispatching software, new telephone systems with interactive voice response & mobile data computers.$1,088,000
ORD2011-BUSP-177Tri-County Metropolitan Transportation District of OregonExpand one-call center to connect additional transportation resources. Update IT infrastructure to enable coordination with VA transportation.$330,728
PAD2011-BUSP-178County of CambriaImplement county one-call/one-click center in Rural Transit Center, helping coordinate transit, paratransit, and senior transportation.$190,500
PAD2011-BUSP-179Pennsylvania Dept of TransportationCreate a network of four regional one-call centers with websites to bring together individual transportation providers into regional coordinated system.$2,000,000
SCD2011-BUSP-180Lowcountry Council of GovernmentsInstall mobile data terminals in regional transit vehicles to implement automatic vehicle location and create customer portal website.$124,480
SDD2011-BUSP-181South Dakota Department of TransportationRiver Cities Transit will upgrade scheduling and dispatching system, add mobile data terminals to vehicles, as well as create online ride scheduling.$319,200
SDD2011-BUSP-182South Dakota Department of TransportationPrarie Hills Transit will create interactive webpage and database for scheduling trips located in existing regional call center.$183,680
TXD2011-BUSP-183City of El PasoCreate one-call/one-click system by purchasing technology upgrades to better access common transportation resource database; assign and schedule trips.$1,216,318
TXD2011-BUSP-184Corpus Christi Regional Transportation AuthorityExpand the capacity of the Customer Service Center to house regional call center for transportation, human services and community information.$848,480
TXD2011-BUSP-185VIA Metropolitan TransitCreate an information database on transportation program eligibility and availability from all local transportation providers.$148,000
UTD2011-BUSP-186Tooele CountyCreate one-call center to coordinate trips between participating providers. Purchase scheduling/dispatching system & in-vehicle hardware for providers.$177,230
VTD2011-BUSP-187Vermont Agency of TransportationImplement new scheduling/dispatching system to include DAV/VA transportation services. Create website connections for one-click service.$352,900
WAD2011-BUSP-188County of PierceExpand local 211 transportation center to a one-call/one-click center with technology upgrades for center and providers, allowing efficient brokerage.$211,921
WAD2011-BUSP-189Washington State Department of TransportationHopelink will build mobile smart phone application & a one-click website that will connect veterans to community transportation providers.$168,000
WAD2011-BUSP-190Washington State Department of TransportationHuman Service Council will implement one call/one click center to improve compatibility of transportation programs in the region.$130,315
WAD2011-BUSP-191Washington State Department of TransportationParatransit Services will upgrade scheduling software for compatibility with systems at VAMCs & existing non-emergency medical transportation broker.$438,776
WID2011-BUSP-192Aging & Disability Resource Center of Eau Claire CountyCreate two call centers in Western Wisconsin, integrated with ADRC, with a particular focus on the mobility needs of veterans in the area.$292,812