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Using Your Safety Management System (SMS) to Protect Transit Workers from Assaults

FTA is working with transit agencies to address the ongoing risk of assaults on transit workers using Safety Management System principles and methods, which FTA adopted as the basis of its Public Transportation Safety Program and Public Transportation Agency Safety Plans (PTASP) regulation.

Proposed General Directive: Required Actions Regarding Assaults on Transit Workers 

FTA is initiating a significant step to reduce assaults on our nation’s transit workforce by issuing for public comment a proposed General Directive: Required Actions Regarding Assaults on Transit Workers. FTA is proposing to issue this General Directive to help transit agencies use their Safety Management System (SMS) processes to assess the risk associated with assaults on transit workers and to prioritize and develop mitigations. 


Funding Sources Factsheet - Provides information on FTA formula funding programs available to help transit agencies address and prevent crime on their systems and protect transit workers and riders. 

Technical Assistance 

FTA has developed resources to help transit agencies conduct safety risk assessments related to assaults on transit workers and develop safety risk mitigations. 

De-Escalation Training 

FTA published a new De-Escalation Training Resource Directory that contains resources to support the transit industry in developing, implementing and updating their training.

FTA sponsors courses to provide participants with knowledge and skills to reduce the likelihood of assault incidents during revenue service and prevent, respond to, and recover from workplace violence. 

  • Assault Awareness and Prevention for Transit Operators 
  • Violence in the Transit Workplace – Prevention, Response and Recovery 

FTA Actions to Address Assaults on Transit Workers