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If a transit system offers real-time service to paratransit passengers using ride-sourcing, can it provide real-time service to eligible passengers? Wheelchair users would still have access to next-day paratransit service.

If real-time service is provided to eligible ADA paratransit passengers, it must be provided to all eligible ADA paratransit riders, including wheelchair users. This can be accomplished by ensuring that the ridesourcing entity has sufficient accessible vehicles available to provide equivalent service; by contracting with a separate entity to provide accessible vehicles; or most easily by simply incorporating your own accessible paratransit vehicles into the service to be provided by the ridesourcing entity.

Updated: Tuesday, June 20, 2017
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