Region IV has created a shared email account to better track ECHO user requests. For any ECHO user requests, please use the following email: Region4.ECHO@dot.gov
This email account is strictly for ECHO access needs, such as adding, deleting, or modifying recipient ECHO users. The mailbox is being monitored by multiple FTA staff members in order to ensure that your ECHO requests are completed in a timely manner.
For all other ECHO issues please contact ECHO helpdesk.
FTA.EchoWeb@dot.gov Phone: 202-366-1004